According to an Iranian official, the country is developing its mGovernment services which will be soon launched. This initiative is part of Iran’s National Portal for smart Government Services.
According to Mehr News, Mahdi Bina, project manager of Iran’s Smart Government has said that the “Dolate-e Hamrah” or mGovernment will soon be launched in order to provide government services through a seamless and integrated system available on all mobile channels. These mobile services are currently under development and are going through the final tests before the official launch.
“mGovernment services could be accessed through channels such as USSD codes, SMS, VMS, mobile applications and social media networks,” said Mahdi Bina. Due to government’s emphasis on its support for locally developed applications, we predict that aside from accessing services directly from the government’s website these services would probably only be available on Iranian social media networks and applications.
The Iranian government is currently giving grants to local messaging apps and has set incentives for them by placing its advertisements on these apps and issuing a license to set up banking and eGovernment services. Government employees are also encouraged to use messaging apps such as Soroush for their communications.
“Aside from this, we are testing and finalizing systems related to mobile services, including identity verification and digital signature, as well as NFC, which, if completed, we will begin providing the mGovernment services,” said the project manager of Iran’s Smart Government.
In May 2016, Iran finally launched its national portal for smart government services as an initiative to implement electronic government in the country. Users can currently access 36 online services in different areas such as healthcare, insurance, bill payment and other related services by the municipality and stock exchange via iran.gov.ir.
In order to increase the internet penetration and online services faster and more efficiently, many developing countries in Africa and the Middle East are heavily investing in their mobile networks. Latest statistics until September 2017 shows that mobile internet users in Iran have reached to 47 million, with a penetration rate of 106.43 percent for active mobile subscribers in the country.